ff77's Privacy Policy
Your personal information is of the highest importance to us. ff77 keeps every piece of your data safe through SSL encryption and strict data protection practices.
This Privacy Policy ("Policy") is issued on behalf of the ff77 platform ("we", "our", "ff77") and explains how we collect, use, store and protect your personal information. By registering or using the services on ff77, you agree to the terms of this Policy.
What Information We Collect
ff77 collects certain information to run its services smoothly and to give you the best experience. The types of information collected are described in detail below.
Personal Identity Information
This includes the information you provide when registering an account:
- Full name and date of birth
- Email address
- Mobile number
- Document information required for identity verification (KYC process)
Financial Transaction Information
During deposits and withdrawals we collect:
- Mobile financial service account numbers (bKash, Nagad, Rocket, Upay)
- Transaction amount and date
- Deposit and withdrawal history
We never store full payment card numbers.
Technical and Usage Information
Information collected automatically when you visit our platform:
- IP address and device type
- Browser version and operating system
- Pages visited and session duration
- Cookie and session data
Purpose of Using Your Information
ff77 uses your information only for specific and legitimate purposes. Our commitment is that your information will never be sold to third parties without your consent.
Your information is used to create, verify and keep your account secure.
Your information is used to complete deposits and withdrawals and to maintain a history of them.
Your information is used to resolve issues and provide assistance.
ff77's services are improved by analysing your usage patterns.
To detect suspicious activity and ensure the security of the platform.
To send important updates and service-related notifications.
Information Disclosure and Sharing
ff77 does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:
Trusted Service Providers
We use third-party services to carry out certain operations, such as payment processing (bKash, Nagad, Rocket, Upay), data hosting and security verification. These providers may access your information only for specific purposes and are bound by strict confidentiality agreements.
Legal Obligations
If ff77 is required to provide information in response to a legal directive from a competent authority, a court order, or a lawful demand, ff77 is obliged to comply. In such cases, only the minimum necessary information is provided.
Business Transfers
In the event of a merger, acquisition or asset transfer, your information may be transferred. In such cases this Privacy Policy will remain in effect and you will be notified in advance.
Cookies and Tracking Technologies
ff77 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences such as language and interface settings.
- Analytics Cookies: Help understand usage patterns and support service improvement.
Most browsers offer the option to disable cookies. However, disabling cookies may limit some functionality of the platform.
Data Security
ff77 follows the highest industry standards to keep your information secure. Our security framework consists of the following elements:
SSL Encryption
All data transmissions are protected by SSL/TLS encryption, which shields your data from third-party access.
Firewall and Monitoring
Our servers are protected by a 24/7 security monitoring system and advanced firewalls.
Access Control
Only authorised personnel can access your information, and every access is logged.
Secure Backups
Regular data backups are stored in encrypted form to prevent any loss of information.
Important: Complete security on the internet can never be guaranteed. We therefore ask you to keep your password strong and never share it with anyone.
Data Retention Period
ff77 retains your information only for as long as necessary to provide services or to meet legal requirements.
- Information for active accounts is retained for as long as the account remains active.
- Even after an account is closed, certain information may be retained for a defined period due to legal obligations.
- Transaction records are kept for a specified period in accordance with financial regulations.
- Once the retention period ends, information is securely deleted or anonymised.
Your Rights
In your relationship with ff77, you enjoy the following rights:
Right of Access
You have the right to request information about what data we hold about you.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, commonly used format.
Right to Object
You have the right to object to marketing communications at any time.
Protection of Minors
ff77 is a platform operated exclusively for persons aged 21 or above. We do not knowingly collect any personal information from minors.
We verify age at the time of registration and it is not possible to create an account for anyone under 21. If it comes to our attention that information from a minor has been collected, we will delete it immediately and close the associated account.
If you believe a minor is using our platform, please notify our support team.
Policy Changes
ff77 may update this Privacy Policy from time to time as needed. If any significant changes are made, we will notify you through the platform.
- Notice of changes will be published on this page.
- For significant changes, notification will be sent to your registered email or displayed at login.
- Continued use of the platform after changes are made will be considered as your agreement to the updated policy.
- You are advised to review this page regularly.
International Data Transfers
ff77 primarily serves users in Bangladesh. In some cases, information may be transferred internationally for technical reasons. In such cases we ensure that appropriate security measures are in place at the destination and that your information remains protected.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch with us. ff77's support team is always ready to assist you in both Bengali and English.
This Privacy Policy is aligned with the ff77 platform's Terms and Conditions and Responsible Gaming Policy. You are advised to read these documents together for your overall protection.